A Victoria Harbour woman has found herself fighting an uphill battle after incurring more than $600 in damage to her car while driving on a Penetanguishene street late last year. April Herron, who works in Penetanguishene, was driving west on Robert Street near Georgian Manor when she hit a rough spot on the road. “There was no signage posted that there was a big dip in the road, so I didn’t adjust my speed,” she said. “The car bottomed out and (my) muffler and everything fell off.” Herron called the Town of Penetanguishene to inform officials about what had happened. “I told them there was no signage posted and that my car wasn’t drivable,” she said. “I wanted answers.” Herron said she was told to call a tow truck and to submit the bill for damages and the tow truck, both of which would be paid by either the town or the contractor. “It’s been since the end of October, and I have contacted the town several times. They have washed their hands clean of it and said it’s in the contractor’s care because they are the ones responsible for the signage.” Herron has also contacted the contractor, but said she isn’t getting any answers there, either. “I (want) the town to be culpable because they are the ones that hired the contractors. The fact that they told me this would get taken care of right away … this is not good business practice,” she said. “Nobody is taking responsibility for it. It’s going around in circles and I’m not getting my calls or e-mails returned.” Bryan Murray, manager of capital projects for the town, said because the accident was caused as part of a construction project, it would be the construction company’s responsibility. “It was out of the town’s hands because it’s not technically the town’s site. If she thought we were going to take care of it, she probably misunderstood us,” he said, adding he did get in touch with the company and forwarded all the documentation received from Herron. “When I said we’d take care of it, I meant (we would) get it to the right person to handle it, but not that we would pay it. From what I hear, (Corm Construction) is saying they’re not responsible, and I guess she’s looking for someone to take blame for this.” Penetanguishene CAO Eleanor Rath said Ontario is a no-fault province for insurance purposes, and all vehicles are covered by their owners’ insurance, so drivers are required to go through their own insurance when damage occurs. “In the event that someone is alleging damage to their vehicle as a result of a town road … they’re advised to notify their insurers. In the event their insurers feel there is a claim against the town, then it would flow through their insurers to our insurers,” she said, adding while she can’t comment on specific matters, in the event the town has a contractor on site, that company is required to carry insurance. “If someone alleges their vehicle is damaged, and it’s in an area of construction, they should have been referred to the insurance for that company,” she said, adding it is not the town’s policy to agree to cover such damages. “If anyone notifies us of any type of damage – particularly to vehicles – we notify them they should contact their own insurance company.” For Herron, having to cover the cost of the repairs has been a bit of a hardship. “It’s been very hard on us to make ends meet as it is, and then to have this unplanned thing pop up … it’s hard,” she said. “It’s anxiety-provoking.” Herron said she has learned an unexpected lesson, adding anyone in a similar situation should make sure to keep some important things in mind. “Bring a camera with you to take pictures of what’s happening, and get statements from everyone to submit at a later time,” she said. “I wish I hadn’t been so trusting at the time. I should have asked for something in writing.” Calls to Corm Construction were not returned. [email protected]
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